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Superior Walls - Cannot Build My House to the Blueprint Now
I chose Superior Walls due to the fact that I wanted to build a conditioned crawl space house and I liked that the walls are already insulated, as well as the short time frame to get the walls up. However, the salesman put brick ledges on the front of the house, even...
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1.8
Rock Island, Tennessee
I liked
  • Speed of install
I didn't like
  • Service after the sale and several others listed
#1061618
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Our house was built in 2006 and we've lived there since 2009. It is constructed with Superior walls. The basement is finished and was dry until last winter when water started to enter during moderate to heavy rains. A rep from Superior Walls told us the problem is...
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Anonymous
Anonymous

Long story short. Our Superior Walls are 9 years into the "15" year warranty. Our walls are ALL caving in. Rep comes out and blames it on improper backfill and even says a lar...

Anonymous
Anonymous

Any foundation system requires appropriate drainage. If the water is coming in where you say it is then that is a drainage issue and would occur regardless of the system. Did ...

3.0
#901651
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6 years ago I had a house built with Superior Walls Basement. I love the Energy efficiency. However, the basement has been leaking since day 1. Phone calls and emails have been mostly ignored by Superior Walls. So for the past 6 years, I have been calling my builder...
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Anonymous
Anonymous

The concrete walla will definatly leak without drainage. According to SW, the walls must sit on washed stone and be backfilled with washed stone. Get specs on installation, a ...

Anonymous
Anonymous

They won't do anything else. The whole thing is a scam. I worked for them and quit due to the whole system. It doesn't work long term and the vendors - in particular - Stacey ...

3.5
I liked
  • Energy efficiency
I didn't like
  • Accountability for being water proofand customer service
#886851
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Superior Walls Customer Care Review

Superior Walls
#841058
1.2
Details
Company is full of liars and thieves. Didn't do anything they said they would. From top to bottom, not an honorable personality among them.
Comment
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Superior Walls are the best
I am a builder of hurricane/disaster resistant homes in coastal North Carolina. I have been using Superior Walls since 2010 exclusively (I will build with nothing else). Most all of my homes are multi-story so I have some below grade and above grade as well. As the...
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5.0
#811191
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The Carnegie, Pennsylvania location installed my walls approximately 2 years ago. One corner began to leak almost immediately. Several (10)calls were made to both local and home office locations and salesman but all were ignored for 6 weeks. No call backs from anyone....
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Anonymous
Anonymous

Superior Walls should rename to Inferior Walls. Corners leak bad, black mold from floor to ceiling. Biggest mistake having Superior Walls instead of a block wall....never agai...

Anonymous
Anonymous

Which Warranty was it? My daughter has this and everyone is ignoring them. Did you use and could I get a copy of the warranty? She bought the house new but after completion.

1.0
I didn't like
  • Service
#710950
Reply to reviews
We had superior walls put in when we built our house back in 2008. $20,000 plus thousand and 7 years later and we have noticed one section that is pushing in....alot. So much that I marked it with a pen last winter and now I cant even see the mark. This is in turn...
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3.3
#681331
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My architect did not want me to use this product but I was foolish and thought I would save a few thousand. My home is ten years old . Every winter and summer it develops cracks in the same place in my drywall and the doors need to be rehung in one part of the house....
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2.0
#650158
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When we asked Superior Walls to make our basement walls with no windows, one man door and one garage door, we were given options of how high we wanted the walls to be... 9ft or 10ft. We chose 10ft. That part went well. Then, when we clearly stated numerous times that...
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Anonymous
Anonymous

Im sorry, but if you didn't measure the width of your truck and tell them how wide you wanted it, thats neither the builders fault nor Superior Wall's fault.

3.2
#617876
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The product itself is great and the speed of installation was amazing. However the design plans were read wrong and significant changes were made to the window placement which in turn created other design issues in our custom home. Everyone involved in this took...
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#567736
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Contact Superior Walls

Mailing Address:
Superior Walls
937 East Earl Road New Holland, PA 17557
New Holland, PA 17557
Phone:
(800) 452-9255
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Superior Walls Products and Services

After some heavy rain the past few days I have 3 leaks, 1 through a seam in the garage and 2 in the basement. One is in a seam starting a few inches below grade and the other is coming in from a crack in a rib about 3 ft below grade. For a wall that doesn't leak, they...
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Anonymous
joejoe

Superior walls are the worst thing out there they leak they push are not plum out of square do I need to go on, stay away from them,they say we have a guarantee but it is not ...

#548437
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